For HelixLife products, when purchased from Shepherds Heart, HelixLife products may be returned for any reason for a full refund within 90 days of purchase, less shipping and handling, after you've had the product for minimum 45 days. To be eligible for a refund, a Return Authorization Number must be issued and products must be returned in like-new condition and shipped in the original packaging.
Please contact HelixLife directly to request a Return Authorization Number or if you have any questions. Please have your Shepherds Heart order number and receipt available for reference.